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DTSTART:20200818T230000Z
DTEND:20200819T003000Z
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SUMMARY:Navigating Difficult Conversations
DESCRIPTION:Effectively address concerns of employees and customers even during times of crisis.\n\nIn this class\, you will learn how to:\n\n\n\n\n Identify common underlying issues\, concerns\, and assumptions behind difficult conversations\n Examine the 3 categories (& predictable errors) of difficult conversations\n Explore ways to prepare for a difficult conversation\n Review and practice a 2-Step model to initiate a difficult conversation\n\n\n\nPlease note\, if registration has closed\, please contact info@wwbic.com until the day of a class to receive access.
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Effectively address concerns of employees and customers even during times of crisis.
\n\n
In this class\, you will learn how to:
\n
\n
\n - Identify common underlying issues\, concerns\, and assumptions behind difficult conversations
\n - Examine the 3 categories (&\; predictable errors) of difficult conversations
\n - Explore ways to prepare for a difficult conversation
\n - Review and practice a 2-Step model to initiate a difficult conversation
\n
\n
Please note\, if registration has closed\, please contact \;info@wwbic.com \;until the day of a class to receive access.
\n
LOCATION:VIRTUAL
UID:e.2456.3247
SEQUENCE:3
DTSTAMP:20260509T034954Z
URL:https://business.heartofthevalleychamber.com/events/details/navigating-difficult-conversations-3247
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